Royal Dutch Shell

Profile editor: 
Phil Mattera
Company Snapshot: 

With operations in more than 100 countries, Royal Dutch Shell is one of the handful of massive companies that dominate the global petroleum industry. In 2008 it was the largest corporation on earth, based on its nearly half a trillion dollars in revenue. Formerly an unusual Dutch-British hybrid with two boards of directors, the company was reorganized in the wake of a scandal involving inflated reporting of its oil reserves. For the past decade it has been a frequent target of criticism by human-rights campaigners because of its practices in Nigeria and by environmental campaigners because of contamination, leaks, explosions and other toxic events at many of its operations around the world.

Ownership status: 
Publicly traded
Number of employees worldwide: 
102,000
Chief executive officer: 
Peter Voser
Global Fortune 500 rank: 
1
Tel: 
+31 70 377 9111
Net Income: 
US$26.5 billion
Total revenue: 
US$458.4 billion
Corporate accountability
Accountability overview: 

Royal Dutch Shell is one of the most controversial corporations in the world. For much of the past quarter century it has been a prime target for human rights campaigners, first because of its involvement in apartheid-era South Africa and later because of its alleged complicity in the brutal repression of those protesting its environmental practices in Nigeria. It has also been depicted as being an environmental culprit in a slew of places from Canada to the North Sea to the Russian Far East.

Labor: 

Shell Oil, the company’s U.S. subsidiary, was one of the main targets when union organizing among American oil workers began to escalate in the 1920s. The company fought against union recognition, but later changed its tack, focusing instead on creating easily controlled employee associations. It was not until the 1940s that these independent unions began to ally themselves with the Oil Workers International Union. Eventually, the large majority of Shell workers in the United States came under the protection of contracts with the Oil, Chemical and Atomic Workers, which later became part of the United Steelworkers union.

During the 1980s Royal Dutch Shell came under fire from unions around the world because of its involvement in South Africa. Labor organizations in many countries supported a boycott of the company's products, both as a way of opposing apartheid and because they accused Royal Dutch Shell of engaging in union-busting at the Rietspruit coal mine in South Africa. The management of the mine, half owned by a Royal Dutch Shell subsidiary, suspended four shop stewards affiliated with the National Union of Mineworkers in 1985 because of a memorial service held during working hours for a mineworker who had been killed in an accident at the facility. When 800 miners walked off the job in protest, they were attacked with rubber bullets and tear gas. More than 80 of the more militant workers were fired and evicted from their homes; the rest were forced back to work at gunpoint.

During the early 1990s Royal Dutch Shell was the target of a boycott and other pressure tactics used by British unions to protest the company’s decision to withdraw union recognition for several hundred workers at its Shell Haven refinery in Essex.

In 2009 workers at Shell’s refinery in Sydney, Australia rejected an effort by management to go around the union (the CFMEU) and negotiate concessionary contract terms directly with the rank and file. The company subsequently abandoned its union-busting drive and reached a settlement with the union that was ratified by the workers.

Environment and product safety: 

Although Shell has made efforts in recent years to adopt some more environmentally conscious policies, many of its facilities around the world have been major sources of pollution and the sites of serious accidents.

For example, during the 1980s Shell Oil’s refinery in Martinez, California near San Francisco experienced numerous fires and major spills. In 1986 some 48,000 gallons of toxic waste water spilled into a local waterway. Local authorities fined the company $75,000, saying Shell had been negligent in not repairing a stuck valve. Two years later, some 440,000 gallons of crude oil were spilled at Martinez, contaminating wetlands and 11 miles of shoreline. Shell, which did not report the accident for four weeks, entered into a consent decree with the U.S. Environmental Protection Agency and California officials in 1989. The settlement included a payment of $19.8 million by the company.

Shell Oil and the U.S. Army were found liable in 1985 for large-scale environmental contamination at the Rocky Mountain Arsenal near Denver. The army built the plant during the Second World War to make nerve gas, and Shell leased part of the site in the early 1950s to produce pesticides, ceasing operations in 1982. Local residents reported a variety of symptoms such as miscarriages and chronic nausea they said were linked to the dumping of toxics and carcinogens by Shell and the Army. A Colorado official called it "one of the most contaminated sites on the planet." Shell spent years fighting with the Army, its insurance companies, and environmental authorities about financial responsibility for the clean-up.

Shell's Norco Manufacturing Complex in Louisiana ranked 2nd among all industrial facilities in the United States in terms of toxic releases in 1988. The following year there was a huge reduction in such releases because of the adoption of a new process to convert toxics to a marketable product. In May 1988 an explosion at the refinery in Norco had killed seven workers. The U.S. Occupational Safety and Health Administration fined the company $3,000 for safety violations in connection with the accident. Shell paid out more than $40 million in damages to settle suits brought by injured workers and the families of those killed.

In 1989 there was a major explosion at a North Sea offshore oil platform partly owned by Royal Dutch Shell. This was only one of a series of explosions at North Sea facilities, which the company blamed on worker carelessness and union officials said were the result of cost-cutting efforts by management.

In the United Kingdom Royal Dutch Shell came under fire because of reports that its Permithrin product, used as a mothproofing agent in the carpet and wool processing industry, had caused significant water pollution in several rivers. Also in Britain, a problem at a company pipeline led to the 1989 spill of some 10,000 gallons of crude oil in the River Mersey. The company was fined a record £1 million.

In 1991 Shell was one of ten major oil companies in the United States cited by the Environmental Protection Agency for discharging contaminated fluids from service stations into or directly above underground sources of water. The company paid a fine of $56,000 and agreed to clean up the sites by the end of 1993.

In 1995 Shell agreed to pay $3 million to settle a lawsuit brought by the California Public Interest Research Group charging that the company had dumped illegal amounts of selenium into San Francisco Bay and the Sacramento-San Joaquin River Delta.

In 1995 Royal Dutch Shell was also the target of a boycott and other protests in Europe over a plan by the company and its joint venture partner Exxon to sink an obsolete offshore oil storage facility known as Brent Spar in the North Sea rather than dismantling it. Environmental groups, led by Greenpeace, warned that the structure, which contained oil sludge, heavy metals and some low-grade radioactive waste, could damage the food chain for fish in the area. The company gave in the pressure and brought the Brent Spar to shore.

In 1998 Shell Oil agreed to pay $1.5 million to settle federal charges that its refinery in Roxanna, Illinois was responsible for illegal discharges of pollutants into the Mississippi River. That same year Royal Dutch Shell was fined £20,000 for an oil spill in the Manchester Ship Canal in Britain.

In 2001 Shell Oil and three other major petroleum companies settled a lawsuit filed in California by agreeing to clean up some 700 sites in the state that had been contaminated by the gasoline additive MTBE.

In 2002 a judge in Nicaragua ordered Royal Dutch Shell, Dow Chemical and Dole Food to pay US$489 million to a group of about 500 workers who had charged that the pesticide DBCP— produced by Shell and Dow and used by Dole—had rendered them sterile and caused other adverse health effects. After the companies refused to pay, the workers filed suit in the United States (where the pesticide had been largely banned in the late 1970s). But a federal judge declined to enforce the verdict against Shell.

In 2005 Shell was fined £900,000 in connection with the 2003 deaths of two workers on a North Sea oil platform as the result of a major gas leak.

In the late 2000s, Royal Dutch Shell found itself facing increasing criticism for its huge liquefied natural gas project on the island of Sakhalin in the Russian Far East. Pacific Environment, a San Francisco-based advocacy group collaborated with Russian activists to form Sakhalin Environment Watch, which challenged the offshore Sakhalin project because it threatened the survival of the world’s most endangered species of whales—Western Pacific Grays.

The situation became more complicated in late 2006, when Shell was forced by Russia to sell half of its holdings in the project at a bargain-basement price to Gazprom, which is publicly traded but controlled by the Russian government. This gave Gazprom a majority stake of 55 percent, with Shell’s interest reduced to 27.5 percent. The holdings of the other partners, Mitsui and Mitsubishi, were also slashed. In 2008 the British newspaper The Observer reported that it had obtained dozens of internal e-mails showing that Shell officials in London sought to influence the conclusions of a purportedly independent environmental review of the Sakhalin project.

In 2007 the Argentina government ordered the closure of a refinery operated by a Shell subsidiary in Buenos Aires because of leaks, soil contamination and other environmental problems. The facility was allowed to reopen after the company prepared a clean-up plan.

In 2007 a U.S. federal appeals court temporarily blocked a plan by Shell Oil to initiate offshore oil drilling in the Beaufort and Chukchi seas off the coast of Alaska. The order came in response to petition from environmental and community groups concerned about the impact of the drilling on Native subsistence fishing. Although the order was later vacated, Shell postponed the launch of the operation.

In 2008 Shell UK Oil Products was fined £300,000 and ordered to spend millions more on improvements at its Liverpool refinery in connection with a 2003 gas leak.

In 2005 Motiva Enterprises, a joint venture of Royal Dutch Shell and Saudi Aramco, announced plans for a vast expansion of its refinery in Port Arthur, Texas. The existing facility had been the target of protests by local groups such as Community In-power Development Association (CIDA) over the high level of toxic releases. CIDA’s campaign in opposition to the expansion was suspended after Motiva agreed to spend $3.5 million on health and air quality projects. In 2009 the $7 billion expansion was postponed for at least a year because of weak market conditions.

Over the past decade, Royal Dutch Shell has been repeatedly targeted by advocacy groups such as Friends of the Earth because of what the groups called a pattern of environmental and human rights abuses around the world. In 2003 FoE issued an alternative annual report on the company and staged a protest at its annual meeting in London.

In 2007 the Shell Accountability Coalition issued an updated counter-report that looked at the Sakhalin controversy noted above, the Nigeria controversy described in the Human Rights section below and other environmental issues involving its SAPREF refinery joint venture in South Africa, its planned Corrib gas pipeline and refinery project in Ireland, its Pandacan joint venture oil depot in a heavily populated section of Manila in the Philippines, and lingering contamination from formerly owned facilities in places such as Sao Paulo, Brazil; Curaçao, Netherland Antilles; and Barbados. The campaigners called on the company to use some of its record profits to “clean up its mess.”

A 2009 report called Shell’s Big Dirty Secret published by Friends of the Earth Europe concluded that it is “the most carbon intensive oil company in the world.”

Among other things, that report based its conclusion on Shell’s large role in the highly controversial Canadian tar sands projects. Shell owns 60 percent of the huge Athabasca Oil Sands project in Alberta (Chevron and Marathon have the rest). It also controls two smaller projects called Peace River and Cold Lake.

Numerous analyses have found that using tar sands as a fuel source requires massive quantities of natural gas, making the entire process highly inefficient. It also results in large emissions of greenhouse gases. A report by WWF and the Pembina Institute called tar sands “among the most environmentally costly sources of transport fuel in the world.”

In 2009 opponents tried to get Canadian regulators and then the courts to block Shell’s plan to expand its tar sands operations but were unsuccessful. In September and October 2009 Greenpeace protesters staged a series of occupations and other actions at Shell’s tar sand facilities.

See also the discussion of Nigeria in Human Rights section.

Human rights: 

During the 1980s Royal Dutch Shell became the target of a widespread campaign to pressure the company to end its extensive oil, chemical and coal business in South Africa. The company was accused of violating the United Nations embargo on the import of oil into the white-ruled country and of supplying oil products to the South African military and police.

In 1986 the AFL-CIO and other labor organizations in the United States joined with anti-apartheid groups in launching a consumer boycott of Shell products, the first such action against a company because of its South African operations. In 1987 Shell Oil mounted a counter-campaign, code-named the Neptune Strategy, to enlist the support of mainstream labor and religious leaders to defuse the boycott. When the plan came to light, it only served to fuel the efforts against Shell. In 1991 the governor of New Jersey barred Shell service stations from the New Jersey Turnpike because of its South African connection.

In the early 1990s Shell began to face protests over its oil operations in Nigeria. In 1994 the Movement for the Survival of the Ogoni People, then led by Ken Saro-Wiwa, began blockading contractors working on Shell’s facilities to bring attention to the large number of pipeline ruptures, gas flaring and other forms of contamination that were occurring in the Ogoniland region. The group described Shell’s operations as “environmental terrorism.”

The operations also failed to do much to improve living standards for the local population. The protests caught the attention of the Wall Street Journal, which in May 1994 published a front-page story headlined “Shell’s Nigerian Fields Produce Few Benefits for Region’s Villagers.”

The Nigerian government, a partner with Shell in the operations, responded to the protests with a wave of repression, including the arrest of Saro-Wiwa, who was hanged in 1995. Shell denied it was involved, but critics pointed to the role played by the company in supporting the military dictatorship. Protests against the company continued. In 1996 the New York Times published a front-page story about the controversy containing a photograph of a hooded mannequin representing Saro-Wiwa that Greenpeace had hung from an elevated sign at a service station in San Francisco.

A lawsuit charging Royal Dutch Shell with human rights violations in Nigeria was later filed in U.S. federal court under the Alien Tort Claims Act. In June 2009, just before a trial was set to begin, the company announced that as a “humanitarian gesture” it would pay $15.5 million to the plaintiffs to settle the case.

False Reporting and Corruption:

In 2004 Royal Dutch Shell admitted that it had overstated its proven oil and natural gas reserves by 20 percent. This prompted an investigation by the U.S. Securities and Exchange Commission and a decision by the twin boards of the company to oust chairman Philip Watts, who was replaced by Jeroen van der Veer. It later came out that top executives, including van der Veer, knew of the deception about the reserves back in 2002. The company ended up paying penalties of about $150 million to U.S. and British authorities for the deception.

Reports released in September 2008 by the Inspector General of the U.S. Department of the Interior listed Shell Oil as one of the companies that made improper gifts to agency employees involving in overseeing offshore oil drilling.

CrocTail subsidiary information
Embedded CrocTail tool for interactively exploring information on company subsidiaries parsed from SEC filings. More information...
croctail_subsidiary_panel: 

Royal Dutch Shell

History

The British side of the company had its origins in a firm set up by Marcus Samuel in the 1830s to import a variety of items—such as polished sea shells, tea and jute—from the Orient and to export manufactured goods from England. The firm prospered thanks to both its trading skills and its prowess in transportation. After Samuel's death in 1874, his sons Samuel and namesake Marcus took over the business and decided to move into the kerosene trade.

The younger Marcus Samuel looked to Russia as a source of supply. An oil industry was already being developed around Baku on the Caspian Sea by the Swedish Nobel brothers and the French Rothschilds; the latter financed the construction of rail links and a refinery to make the Russian oil available to Europe. The Nobel and Rothschild interests arranged to carve up the European market with the U.S.-based Standard Oil empire.

But Samuel had his eye on Asia, where he intended to challenge Standard's monopoly. He arranged to purchase lamp oil from the Rothschilds on the condition that he sell it east of Suez. He then built a tanker called the Murex, which in 1892 carried the first load of kerosene through the Suez Canal and on to Asia. Soon the Samuel firm had a fleet of tankers (each named after a shell) and an elaborate network for transporting bulk kerosene to seaports in India, Malaya and China. Samuel managed to withstand the price war launched by Standard to assert its control of the market.

When there were signs that the Russian government would take over the oil trade, Samuel established a new source of supply by purchasing a concession to explore for oil in East Borneo, then controlled by the Netherlands. In 1897, after rejecting a buyout offer from Standard, Samuel reorganized his family's oil operations as the "Shell" Transport & Trading Company, taking its name from the brand of kerosene they were selling.

Another survivor of the price wars in Asia was an oil company that went by the name Royal Dutch. The firm had its origins in the discovery by Aeilco Janz Zijlker, superintendent of a Dutch tobacco plantation on Sumatra, of oil that could be used for lighting. The oil, which seeped out of the ground in various places, had long been used by the people of Sumatra for torches. Zijlker was granted a concession and set out to raise money for drilling. The result was Royal Dutch—so named because King William III lent his moral support to the enterprise— which was formally established in Holland in 1890.

The company soon began drilling on Sumatra, though without Zijlker, who died suddenly. Royal Dutch pushed ahead with the building of a market for its Crown brand of oil, but the company's growth became much more rapid after a young man by the name of Hendrik Deterding was hired in 1896. Deterding, who had been working as a representative of the Netherlands Trading Society in Penang, revitalized the company's distribution and marketing operations. He developed a network of exclusive distributors and followed the lead of the Samuels in employing bulk shipping.

Despite the growth of both his firm and Shell, Deterding, who became managing director of Royal Dutch in 1901, was increasingly of the mind that the two companies—along with other smaller players in the Far East market—needed to band together if they were to survive the intensifying competitive pressures being exerted by the Rockefeller group. The first step in this direction was taken in 1902, when Shell, Royal Dutch, and the Rothschilds formed a marketing joint venture in the Far East called the Asiatic Petroleum Co. In 1907 Royal Dutch and Shell decided to merge their properties.

What became known as the Royal Dutch/Shell Group included Asiatic Petroleum (in which the Rothschilds maintained an interest until the 1930s); a new entity called Batavian Petroleum, which was to own and manage the other oil lands and refineries of the two companies; and the new Anglo-Saxon Petroleum Co., which took over the tankers and other distribution facilities. In each of these Royal Dutch had a 60 percent interest and Shell 40 percent. The merged operation had two separate parents—one British and one Dutch—each with its own board of directors, an arrangement that continued for nearly a century.

Within a few years, Royal Dutch/Shell was ready to confront Standard in its home market. In 1912 a tanker brought a load of more than a million gallons of gasoline from Sumatra to a storage depot in Seattle. Only a few days before, Royal Dutch/Shell had established the American Gasoline Company, and within a year it was drilling for oil in California as well. In 1914 the U.S. operations were renamed Shell Co. of California, which within a few years enjoyed some major discoveries in the Los Angeles area. During this period Royal Dutch/Shell also began investing in Oklahoma production companies, organizing its holdings in that state under the name Roxana Petroleum Co. In 1922 the growing Royal Dutch/Shell interests in the United States were merged with Union Oil Co. of Delaware (which had a controlling interest in the Union Oil Co. of California) to form Shell Union Oil Corp. In 1949 the name of this holding company was changed to Shell Oil Co.

While becoming a major production and marketing force in the United States, Royal Dutch/Shell was also developing new sources of supply all over the world. Most importantly, the company gained a foothold what would turn out to be the largest oil-producing region of the world: the Middle East. Deterding arranged to participate in a syndicate called Turkish Petroleum that was formed in 1914. After the large American producers muscled into the consortium in the 1920s, a group of the major players endorsed the Red Line Agreement, which obligated them not to compete with one another in a vast area representing the old Ottoman Empire. Then in 1928 Deterding met secretly at the Achnacarry hunting lodge in Scotland with his counterparts from Standard Oil (New Jersey) and Anglo-Persian to carve up world markets.

These arrangements were never completely implemented, and Royal Dutch/Shell continued to vie with Jersey Standard for leadership of the industry. During the 1930s, however, the behavior of Deterding himself was becoming, as Anthony Sampson puts it in The Seven Sisters, "increasingly autocratic with signs of incipient megalomania." He was also becoming openly sympathetic to the Nazis, so in the late 1930s he was eased out of his job. He died in 1939.

After the Second World War Royal Dutch/Shell expanded its network of refineries around the world and moved into the chemicals business. The company also became a leader in the production of natural gas and its distribution in liquefied form. In 1954 Royal Dutch/Shell gained a 14 percent share in Iranian production as part of a new consortium formed after a CIA-led coup overthrew the government that had expropriated the holdings of Anglo-Iranian Oil Co. (later known as British Petroleum).

Because of its traditional emphasis on trading and its greater strength in refining and marketing, Royal Dutch/Shell was less affected than the other Seven Sisters when oil-producing countries like Libya began to take control of the petroleum operations within their borders.

The Shell Oil Co., in which Royal Dutch/Shell increased its ownership from 69 percent to 100 percent in 1985, rose to the top of the gasoline business in the United States. In 1979 the U.S. company spent what was then an astounding $3.7 billion to acquire the Belridge Oil properties in the San Joaquin Valley in California.

In the late 1980s Royal Dutch/Shell overtook Exxon as the world's largest oil company in terms of revenue and oil production, but Exxon remained more profitable. Subsequently the two companies traded the lead, though in recent years what is now Exxon Mobil has tended to stay in the lead.

Although Royal Dutch/Shell was sitting on a huge pile of cash during the 1980s, it avoided indulging in the acquisitions wave of the period. That changed beginning in the late 1990s. In 1997 Shell Oil merged its U.S. refining and marketing operations with those of Texaco. Later that year it agreed to pay $1.45 billion to acquire natural-gas marketer Tejas Gas. In 2002 Shell agreed to acquire Pennzoil-Quaker State, a leading producer of motor oil, for $1.8 billion. That same year, parent Royal Dutch/Shell agreed to buy United Kingdom-based Enterprise Oil for about $5 billion.

Revelations in 2004 concerning the overstatement of oil and gas reserves led to the ouster of Royal Dutch/Shell chairman Sir Philip Watts and the payment of $150 million in penalties to U.S. and British authorities for the deception. In the wake of this scandal, the company decided to merge its two parent companies and their boards into a single corporation called Royal Dutch Shell PLC.

Financial information
Stock ticker symbol: 
RDS (London and Amsterdam)
Fiscal year: 
2008
Fiscal year: 
2008
Major lines of business/segments: 

Royal Dutch Shell operates in more than 100 countries and territories. It is involved in oil and gas exploration in more than three dozen countries in North and South America, Europe, the Middle East, Africa and the Asia-Pacific region. In most of these same areas it also liquefies and transports natural gas. It has interests in more than 40 refineries around the world that produce a wide range of petroleum products, and it has petrochemical operations in about 30 countries. The Shell-branded fuel retail network is the world’s largest with around 45,000 service stations in more than 90 countries. It also has small wind and solar energy operations.

AttachmentSize
shell_memo_8-22-95.pdf68.83 KB
shell_korokoro_memo.pdf184.4 KB