IAP Worldwide Services

Last edited by crocodyl on April 24, 2009 - 12:35pm
Company Snapshot: 

In two decades, IAP Worldwide Services has grown from an obscure start-up in South Carolina to one of the U.S. largest military contractors providing services in Iraq and Afghanistan. Taking advantage of the Pentagon’s embrace of outsourcing, IAP has focused on providing the armed forces with such mundane necessities as food, water, power, medical supplies and shelter.

IAP was founded by a former Army logistics officer and has filled its executive ranks with numerous high-ranking military officers passing through the revolving door into the private sector. It has also benefited from the political connections of its majority owner, the Cerberus hedge fund, which is now chaired by former U.S. Treasury Secretary John Snow. Former U.S. Vice President Dan Quayle sits on IAP’s board as a representative of Cerberus, where he heads the firm’s international business.

IAP has been associated with scandals such as the mismanagement of Hurricane Katrina relief work and the deterioration of conditions at the Walter Reed Army Medical Center in Washington, DC.

Profile editor: 
Phil Mattera
Ownership status: 
Privately held
Number of employees worldwide: 
5,000 +
Chief executive officer: 
Michael S. Williams
Net Income: 
n.a.
Total revenue: 
$1 billion +
Corporate accountability
Accountability overview: 

IAP has been associated with two major controversies about federal government mismanagement. After Hurricane Katrina struck in 2005, the company was asked by federal officials to provide more than 200 million pounds of ice at a premium price. IAP kept supplying the ice even after it was clear that the amount was far more than could be put to use in the storm zone. Most of the ice ended up being stored in refrigerated facilities around the country.

In 2006 IAP was chosen to take over management of non-medical functions at the Walter Reed Army Medical Center in Washington, DC. This occurred after a six-year competitive review process under the federal government’s A-76 process for handling proposed outsourcing arrangements. When the Washington Post reported in early 2007 on the dismal condition of many of the facilities at Walter Reed, numerous observers—including Rep. Henry Waxman—tied the problem to the exodus of experienced workers in anticipation of job cuts and changes in work rules once IAP took charge (which occurred starting in late 2006).

A March 2008 article in the Boston Globe reported that IAP hired some of its workers in Iraq through an offshore subsidiary.

History

IAP was founded in 1989 by former Army logistics officer Doyle McBride to provide non-military goods and services to the U.S. armed forces. These included food and power services as well as medical supplies, water purification systems, tents, construction supplies and a wide variety of everyday products. Based initially in South Carolina and known as International American Products, IAP first made its mark working for the Pentagon during the first Gulf War in 1991. When the U.S. military went to Haiti on a peace-keeping mission in 1994, IAP provided services ranging from laundries to recreational facilities.

The company did not rely entirely on Defense Department work. It also got contracts from federal and state agencies for disaster-relief services. The company’s taxpayer-funded growth attracted the attention of the giant hedge fund Cerberus Capital Management, which in 2004 purchased a majority interest in IAP.

In 2005 IAP acquired another outsourcing company, Johnson Controls World Services, and changed its name to IAP Worldwide Services. Johnson was a descendent of Pan Am World Services, a subsidiary of the now defunct Pan American airline that had been managing facilities (including the Cape Canaveral space launch complex) for the federal government since the 1950s.

The initial CEO of IAP Worldwide Services was Al Neffgen, a veteran of the larger military outsourcing company Kellogg, Brown and Root (KBR), then part of Halliburton. The post of chairman was held by Dave Myers, who had spent more than 25 years with giant engineering firms such as Fluor and the Washington Group. In August 2005 David Swindle, another former KBR executive, was appointed president of IAP.

IAP became one of the military’s main moving companies, wining a $225 million contract in 2005 to haul heavy equipment for the Army in Iraq and Kuwait. It also won other contracts for work in Iraq and Afghanistan, making it one of the largest contractors for the Pentagon in those theaters of operation, according to research by the Center for Public Integrity.

When Hurricane Katrina struck in 2005, IAP, which had previously been chosen by the Army Corps of Engineers as a prime contractor for disaster relief work, announced it was ready to act. About a week after the storm, the Federal Emergency Management Agency gave IAP an emergency contract to provide more than 200 million pounds of ice at a premium price. That turned out to be far more than was needed. FEMA cancelled some of the orders, but IAP ended up supplying 182 million pounds, much of which was put in storage freezers rather than being sent to the area affected by the hurricane. The company was awarded a new ice contract by the Army Corps in early 2007.

In late 2006 IAP went up against KBR in the bidding for massive Army logistics contracts to provide food and shelter for troops stationed overseas. After the Army snubbed it in favor of DynCorp, KBR and Fluor, IAP filed a formal protest with the Government Accountability Office. In October 2007 the GAO upheld the protest, forcing the Army to reopen the bidding. In the meantime, IAP had won a five-year, $388 million contract to provide air traffic services for the Navy.

In January 2008 Michael S. Williams, a former executive at Lockheed Martin and General Electric who had been one of the Cerberus representatives of the IAP board, was named IAP’s new chief executive. Cerberus (named after the three-headed dog which in Greek mythology guards the gates of hell) also controls companies such as Chrysler and GMAC Financial Services.

Financial information
Major lines of business/segments: 

IAP divides its business into four segments, which seem to overlap:

Global Operations and Logistics: turn-key camp construction; airfield support and air traffic control; food and lodging services; fire protection and environmental support; emergency and long-term power generation; ice and water delivery; storage and warehousing, etc. for the US. Department of Defense and other federal agencies.

Facilities Management and Base Operations Support: a wide range of services for military installations, civilian facilities and government research labs.

Professional and Technical Services: project management, records management, geographic information systems, supply-chain management, etc.

Energy and Natural Resource Services: food services, laundry operations, security/fire protection, recreational facilities, etc.

The company’s G3 Systems Ltd. Subsidiary provides similar services to the Ministry of Defence and other UK government departments and international humanitarian aid initiatives.

Specialized Information