Ogilvy & Mather Worldwide

Last edited by crocodyl on April 24, 2009 - 12:50pm
Company Snapshot: 

Building brands is at the core of Ogilvy & Mather Worldwide's activities. The company emphasizes it uses a holistic approach to brand building, touching every contact point a consumer might have with the brand. It could be the packaging, merchandising, and advertisements on billboards, television, radio or the Web. The company even uses public relations to create a more conductive environment for the brand.

Corporate accountability
Accountability overview: 

Ogilvy & Mather Worldwide's divisions include OgilvyOne (direct marketing to individuals), Ogilvy Interactive (marketing through Web sites and wireless devices), and Ogilvy Public Relations Worldwide. Ogilvy Public Relations Worldwide offers services, including consumer marketing, corporate branding, public affairs lobbying, and creative media. Ogilvy PR operates two specialist units: B/W/R, a corporate entertainment firm, and Feinstein Kean Healthcare (FKH), a service firm specializing in biotechnology and the pharmaceutical industry.

The company was acquired by WPP Group in 1989. WPP also owns PR giants Hill and Knowlton and Burson-Marsteller. Clients of the WPP Group include the majority of companies in the Fortune Global 500 and the NASDAQ 100, including Ford, IBM, Kellogg, Eastman Kodak, Novartis, Pfizer and American Express.

Six months after the September 11 terrorist attacks Ogilvy PR has become the first major public relations agency to launch a unit dedicated to helping clients respond to terrorism. September 11 had brought about a "sea change" in the way companies handled crises, said Bob Seltzer, the chairman and chief executive of the company. The new division, called Counter Threat, is designed to help companies prepare for and cope with crisis scenarios, including the disruption caused by terrorist attack.

Managing Public Affairs / Influencing Public Policy
The ability to manipulate and manage public opinion (and as a result, manipulate democratic political processes) provides O&M (and its corporate and governmental clients) with substantial political power.

Ogilvy Public Relation's Public Affairs Practice claims to have 200 professionals in key political centers in Brussels, Beijing, Sacramento and Washington, D.C. The firm claims to run its Public Affairs campaigns as if they were political campaigns, tactics include the formation of alliances, the mobilization of stakeholders, engaging the media and implementing grassroots activities.

Government Contracts with Lobbyists and Political Consultants
A report by Kenneth R. Weinstein (Government Integrity Project Report No. 15, 3 November 1997) pleas for an end to government contracts with lobbyists and political consultants. Weinstein describes how Clinton administration’s unprecedented PR contracting clashes with federal law and ethic rules. He criticizes the phenomenon of revolving doors, and includes the following example: Ogilvy, Adams & Rinehart received a $200,000 contract from the Department of Transportation one year after the department's director of public affairs joined the firm. In the appendix of the report one can find more details about Ogilvy, Adams & Rinehart’s work for the US Government.

On 23 August 2001 US Representative Bob Barr condemned the White House Office of National Drug Control Policy (ONDCP) for again refusing to cancel a government contract worth hundreds of millions of dollars, despite significant allegations of rampant waste, fraud and abuse, by the advertising firm, Ogilvy & Mather.

Educational Initiatives
Ogilvy Public Relations Worldwide has announced the creation of a national education group to help clients, both public and private actors, to conduct education programs. Current clients include the US Department of Education, Coca-Cola, MasterCard International, and various schools and universities.

Human rights: 

Ogilvy is reportedly about to make the first ever move by a foreign public relations firm into the Chinese PR market. Such an investment has only been possible since China joined the World Trade Organisation (WTO) at the end of 2001. Beijing's victory in the battle to host the 2008 Olympic Games is worth a lot of money to Western businesses. The Beijing and Chinese governments will spend more than $20 Billion to get the city ready for the games. Big deals will be on offer; deals that will reach into every sector of the economy - tourism, information technology, broadband internet, advertising, water purification, a light rail link. China-based multinationals have been lining up to sponsor Beijing's Olympic bid committee. Ogilvy has acted as an advisor on the Olympic bid. In China, like anywhere else, sponsorship brings brand recognition and possibly other 'conveniences'.

Anti-competitive and consumer protection: 

Greenwashing
By managing reputations Ogilvy enables multinationals to "greenwash" their practices. Two of the world’s biggest polluters and contributors to climate change, oil company BP and car manufacturer Ford Motor Company, turned to Ogilvy for refurbish their image. Ogilvy PR Worldwide provided BP with their new visual identity, the flowery-shaped logo. The aim of it's global branding initiative was to define the company as environmental responsible. More specifically, Ogilvy aimed at positioning BP, "as a new type of Energy Company that confronts such difficult issues as the conflict between energy and environmental needs and takes actions beyond what is expected of an oil company." Ogilvy also created an educational and information source for Ford Motor Company via a "Heroes for the Planet" campaign.

History

In 1936, David got an internship at the London ad agency Mather & Crowley, which sent David abroad to study American advertising techniques for one year. He returned from his year abroad with extensive knowledge about American advertising techniques. In 1948, after being out of advertising for ten years, Ogilvy started his own agency. His brother Francis financially assisted him. S. H. Benson Ltd., another London shop, also invested $45,000, but insisted that Ogilvy hire someone who knew how to run an agency. Ogilvy hired Anderson Hewitt away from J. Walter Thompson to be president, and appointed himself vice president in charge of research. The business opened as Hewitt, Ogilvy, Benson & Mather (HOB&M).

Opening a new advertising agency in 1948 seemed good timing. The Depression and World War II had driven all but the largest, well-established, advertising firms out of business and had discouraged attempts by newcomers to break into the market. However, with the war over and the American economy expanding with unprecedented vigor, and a greater public awareness of the media and its influence, advertising became a necessary element in any business practice. The potential for growth was almost limitless. Still, the agency of HOB&M did not become successful overnight. Competing with such long-standing industry leaders as J. Walter Thompson, Young & Rubicam, Leo Burnett, and BBDO was difficult.

HOB&M moved forward steadily. In 1951, a small shirt maker, C. F. Hathaway, came asking for help. This led to the "man with the black eye patch" campaign, arguably one of Ogilvy's most famous that ran for 25 years. Quickly after came the Schweppes Co., a British maker of soda water and other mixer beverages. By 1952, David Ogilvy was becoming incredibly well known. However, trouble was brewing at the agency. Despite his role as Mr. Ogilvy's boss, Anderson Hewitt was not getting noticed at all. By 1953, Anderson was gone, and HOB&M had become Ogilvy, Benson & Mather.

Soon after, the third of Mr. Ogilvy's defining advertising moments came along. With a meager budget of $50,000, Rolls-Royce appealed to Ogilvy in the same low-profit, high-prestige way that Schweppes and Hathaway had. The Rolls-Royce ad ("At 60 miles an hour, the loudest noise in the new Rolls-Royce comes from the electric clock.") became the paradigm for all subsequent automobile advertisements. In the short run, these three ads barely paid for themselves; the accounts were small. However, over the long term, the Hathaway, Schweppes, and Rolls-Royce ads demonstrated the 'Ogilvy Style' and attracted a number of new clients.

In 1955 O&M helped launching Unilever's Dove as '1/4 moisturizing cream'. In 1960, Shell Oil started an account, increasing O&M's revenues by almost 50%. Later, accounts were also secured from General foods, Bristol-Myers, and Lever Brothers, to name just a few. By 1962 the agency's billings had increased dramatically, and Ogilvy had established himself as an innovator in the business. Indeed, the 1960's and early 1970's marked a period of expansion and innovation. In 1964 Ogilvy, Benson & Mather Inc. of New York merged with Mather & Crowther Ltd. of London to become Ogilvy & Mather International. In 1966 O&M became the first ad agency to go public on both the London and New York stock exchanges.

During the same period O&M also became more diverse in its range of advertising. It developed campaigns for large corporations, non-profit organizations (e.g., the World Wildlife Fund), whole nations (Puerto Rico, Singapore, France), and international clients whose markets were primarily outside the US. By 1975 O&M had grown extensively. In addition to General Foods and its other base accounts the agency had established accounts with American Express, IBM, Merrill Lynch, Campbell's Soup, and Mercedes Benz. Branch offices were set up around the world to handle the large amount of international business the firm had developed and subsidiaries were consolidated under the umbrella of the parent company.

Growth on the scale experienced by O&M also resulted in adverse effects. O&M's creativity became stifled as the immensity of the operation created bureaucratic impediments. The agency became conservative, feeling an obligation to its shareholders to secure consistent dividends and minimize risks. The agency successfully produced conservative campaigns for large companies, but creatively speaking, had stagnated. David Ogilvy was aware of what was happening and, on the eve of his retirement, made some dramatic changes, taking new, creative people on board. To avoid creativity problems in the future, O&M created a network of semi-autonomous subsidiaries that, while having access to the resources only a large company can provide, still work in a "small shop" environment.

In May of 1985 Ogilvy & Mather International Inc. became the Ogilvy Group in a hostile takeover. In 1989, O&M was acquired by number 2 advertising conglomerate WPP Group.

From the eighties onward, companies in all industries have increasingly been focusing on building brands. Factors ranging from the rise of the global economy to the rise of the Internet have helped make brands more powerful than at any time in history. On the 5th of May 1994 IBM made marketing history by consolidating its entire $400 million global advertising account at one agency, Ogilvy & Mather.

However, from the 1980's onwards O&M began to experience conflict of interest problems among clients and prospective clients, making it hard for the firm to expand. In other words, it became difficult for the firm to pursue additional clients in a particular industry when it was already doing the advertising for another company manufacturing the same type of product.

Financial information
Major lines of business/segments: 

Ogilvy & Mather Worldwide has 35 US offices and a further 359 worldwide in over 90 countries. Excluding specialized marketing subsidiaries, Advertising Age rank O&M as the number 8 agency network worldwide in 2001 with gross income of $1.1m and billings of $10.7bn. Another source recently labeled O&M Worldwide as the world's ninth largest agency network, with billings totaling almost $13 Billion.

Like Burson-Marsteller and Hill & Knowlton, Ogilvy & Mather is owned by WPP, one of the world's largest advertising and media services conglomerate. Ogilvy & Mather Worldwide has 35 US offices and a further 359 worldwide in over 90 countries. Ogilvy & Mather Worldwide has recently been mentioned as the world’s ninth largest agency network, with billings totaling almost $13 billion.

Ogilvy & Mather Worldwide (or the Ogilvy Group) functions as a network consisting of many offices, branches and subsidiaries all over the world. The company's subsidiary, OgilvyInteractive, specializes in building brands and cultivating customer loyalty. OgilvyOne, a consulting subsidiary, offers one-to-one marketing campaigns aimed to create customer relationships. Ogilvy Public Relations Worldwide is another branch of Ogilvy & Mather. Bob Seltzer is Ogilvy PR Chairman and CEO. Ogilvy PR offers services, including consumer marketing, corporate branding, public affairs lobbying, and creative media.

Its Technology Practice operates under the Alexander Ogilvy brand. Headquartered in New York, Ogilvy PR has offices in 59 markets across the United States, Europe, Asia, Australia and Africa. Ogilvy PR also includes two wholly owned subsidiaries: B|W|R (entertainment) and Feinstein Kean Healthcare (healthcare and biotechnology).

Feinstein Kean Healthcare (FKH) was founded in 1987 to meet the communications needs of the emerging biotechnology industry. Its clients include Merck&Co, Novartis, Pfizer and US Genomics.

Managing Director FKH Patricia Jones chaired a workshop at BIO 2002 (the International Biotech Convention, bringing together all the beneficiaries of genetic engineering) about communications challenges facing the biotech industry selling their products to various stakeholders. B|W|R, servicing the entertainment industry, deals with, amongst other things, media relations for celebrities such as Ben Affleck, Brad Pitt, Renee Zellweger and Reese Witherspoon.